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Field Guide to Consulting and Organizational
Development With Nonprofits:
A Collaborative and Systems Approach
to Performance, Change and Learning
"This is an original and important contribution
to the field."
-- Jim Toscano, newly appointed
president of the Minneapolis Heart Institute Foundation and
adjunct faculty member with Hamline University's Graduate School of Management
"Finally, all of the information I
have needed on this topic in one comprehensive resource!
As I read, I felt like I was sitting through a high-level consultant training
-- Pam Roach, HopeWorks® Consulting, Inc.
"There is a wealth of information here
-- an entire career's worth of information.
You don't duck any hard issues. You make them as practical and easy to apply
as I've ever seen. The guide is a gold mine. In my professional opinion,
-- Marti Kaplan, nonprofit organizational development consultant
"Nonprofit Executive Directors, aspiring
ones, and even derailed ones
would benefit from the numerous applications found within the Field Guide.
And for-profit consultants would be well served reading the Field Guide
before jumping into working with nonprofits."
-- Loren Lee, nonprofit organizational development consultant
NOTE: If you are interested primarily in working with for-profits
or government, see our
Sections of Information On This Web Page
Roadmap for Consultants
and Leaders to Accomplish Significant Change in Nonprofits
This book is certainly unique among books on consulting
and leading in nonprofits! For
example, there are already many useful consulting books about
how to market a consulting business - but marketing does you
no good if you have no specialty or expertise to market to potential
clients! One of the most prized services is to guide clients'
organizations to improve their performance. This book guides
you to develop that specialty!
Also, there are already many
useful books that explore numerous abstract philosophies, broad
paradigms and complex theories on organizational change and leadership
- but to remain successful as a consultant and leader in nonprofits,
you must be able to do more than think and talk about change
- you must be able to actively guide change. This book guides
you to develop that expertise!
This easy-to-reference, 520-page, all-in-one
resource includes descriptions of the most common issues that
occur in nonprofits and how to address each issue. The book also
addresses many of the problems with traditional approaches to
consulting and leading! Thus, this book is extremely useful,
not only to external consultants, but also to leaders and managers
- change agents working together "in the trenches"
to successfully guide change in their nonprofits.
This book provides time-tested, straightforward
and highly integrated models, tools and techniques for consultants
and leaders to successfully improve nonprofit performance. The
book combines highly practical information from the fields of
Organization Development and consulting, systems thinking and
proven principles for change. Guidelines are organized in a step-by-step,
numbered sequence that readers can easily reference. The result
is a proven, time-tested roadmap for consultants and leaders
to enhance performance, change and learning in nonprofits. Includes
forms that can be downloaded from the Web, too.
LOW-RISK! 30-day, money-back guarantee! See our
and Leaders Can Do From Using This Book
- Understand all about you, the
consultant or leader, including how you affect clients and staff
members (often without knowing it) and your skills as a change
- Be able to work with
others, rather than at them.
- Establish successful working
relationships with members of nonprofit organizations that are
undergoing major change, including with members who are extremely
busy, short of resources or from multicultural organizations.
- Gain complete participation
of others in your projects for change, including Board and staff.
- Ensure that the organization
is really ready for major change.
- Build and guide powerful teams
to collaborate with you as you guide change in their organizations.
- Conduct highly focused, practical
assessments, while using a variety of relevant and realistic
tools to examine all aspects of the organization.
- Use a variety of practical systems
tools to carefully analyze the quality of all systems in the
organization and their interconnections with each other.
- Recognize the most common types
of problems that occur in all types of nonprofit organizations.
- Generate specific recommendations
to address all issues in the organization -- including recommendations
that are based on the strengths of the organization.
- Develop complete actions plans
that are fully aligned and integrated with each other for optimum
implementation and effectiveness.
- Develop a relevant, realistic
and flexible Change Management Plan that has the strong ownership
and commitment of all members of the organization.
- Identify what other expertise
is needed to implement the Plan and also where and when that
expertise should be used.
- Guide change according to proven
principles for successful organizational change.
- Effectively address resistance
from individuals, groups - and from within yourself.
- Ensure ongoing motivation and
momentum during change -- not too slow, not too fast.
- Recognize and capture learning
throughout the project, including peer-based learning.
- Know when to ask for help, if
- Know when and how to leave a
project, if needed.
- Know how to stay sane and centered
during long journeys for change.
"Research on organization change has generated
important insights for both managers and consultants. Five conclusions
are particularly relevant to the work of capacity building of
nonprofits: 1) underlying issues must be recognized; 2) the difficulty
of change needs to be understood; 3) client readiness should
be evaluated; 4) the change process should be managed; and 5)
active leadership is crucial.
-- Barbara Blumenthal, in "Investing
in Capacity Building"
Types of Audiences
Who Can Benefit From Book
- Non-government, incorporated
nonprofit organizations in the United States and Canada.
- Nonprofit leaders and managers
who want to learn how to identify and solve complex problems
or to achieve overall exciting goals in their organizations.
- Inexperienced consultants who
want a firm foundation of skills for change.
- Specialists who want to expand
their skills for larger and longer impact.
- Staff of management support
organizations (MSO's) that provide technical and managerial services
to nonprofits in their area.
- MSO's wanting to fully train
and resource their local consultants and volunteers to effectively
guide change in nonprofits in their area.
- Training centers that want to
train people how to successfully consult to -- and lead change
in -- nonprofits.
- Nonprofits that hire consultants
and want to understand what the consultant is really doing to
guide change and also how to ensure that those consultants are
indeed very effective.
- Firms that hire consultants
and want to be sure that those consultants have strong expertise
for guiding change in nonprofits.
This Book Is For
Consultants and Leaders Who, For Example:
- Want to understand and work
with the "big picture" in nonprofit organizations.
- Are sometimes intimidated when
faced with guiding major change in an organization.
- Want to use more than one skill
in one part of an organization.
- Are tired of handing off projects
to other people who have stronger skills in organization-wide
- Are tired of "winging it"
and want to keep more clear and consistent perspective on their
work during projects for change.
- Want to be sure that the organization
has an overall healthy foundation from which to grow -- and want
to be the ones to help form that foundation.
- Are faced with an organization
that has many recurring issues and aren't sure what to do.
- Suspect that there is a lot
that they don't know about organizational change in nonprofits.
- Suspect that traditional approaches
to consulting and leading change are not nearly as effective
as many people believe.
- Have read various books on organizational
change, but suspect that the concepts in those books will work
only with very large organizations that have unlimited resources.
- Have read books that very generally
suggest what to do for change,
but they still aren't really sure how to do it.
What Is Not Included
in This Field Guide
- This Guide does not include
information about how to set up a consulting business, for example,
how to name your company, design your marketing materials, determine
what fees to charge, do advertising, etc. There are already a
wide variety of consulting books containing these topics.
- This Guide does not include
comprehensive, in-depth tools and procedures for any one specific
capacity building activity, for example, for developing Boards
of Directors or for strategic planning, etc. There are already
a wide variety of books about each of these topics. However,
this Guide helps you identify all of the types of capacity building
activities that really are needed in the organization, the order
in which they should be implemented and how to guide that they
all effectively occur together.
- This Guide is not about various
broad paradigms and general philosophies on Organization Development,
change in organizations, nonprofits, etc. There are already a
wide variety of books about these wide-ranging topics.
- This Guide does not delve deep
into the history and ongoing development of the profession of
Organization Development. There are already a variety of books
with that information.
- This Guide does not include
a wide variety of articles from very well-known authors on different
state-of-the-art topics regarding Organization Development, change,
etc. There are already a variety of anthologies that take that
approach to the various topics.
- Instead, this Field Guide is
focused on a tightly integrated set of highly practical models,
tools and techniques to accomplish significant change in nonprofit
To See Table of Contents,
Table of Tables and Index
You can learn a lot about a book by looking at its Table of Contents. Notice
how many sections start with "How to ..." See the
Table of Contents. (NOTE: allow time for the 8-page
PDF file to download)
Index (NOTE: allow time for the 9-page PDF file to download)
Also Notice Our Training
We provide a comprehensive, nuts-and-bolts
training to fully equip and guide consultants to successfully
work with nonprofits to identify and address the most common
types of problems in nonprofits.
See our trainings.
Our Other Useful
Other Publisher's Publications for Nonprofit
Pricing for Each
Consulting Guide for Consultants and Leaders
- $58 each. Published November
2005, 520 pages, with worksheets (worksheets can be downloaded
from the web for ease of use). Paperback.
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