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Authenticity Consulting, LLC
Foundations of Consulting and Organizational Development
With Nonprofits
(for external and internal change agents)
Peer Coaching Training
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"All involved
in the three-day Mentor Orientation [consulting training] have
expressed how well the program was developed and executed. The
Capacity Building Toolkit and the Consulting Guide Book developed
by you are very user-friendly and provide a wealth of useful
self-help materials, which I believe will prove to become invaluable
for
both the 20 not-for-profit participating organizations and their
mentors."
-- Elke Lange, Not-For-Profit
Sector Mentorship Program Co-ordinator,
Kelowna, British Columbia
Description
As a result of participating
in this training, you will be able to:
- See the "big picture"
of a nonprofit organization in order to clearly understand its
major functions and processes and how those are integrated. This
is a critical skill when working with nonprofit clients to improve
their organizations.
- Understand each of the phases
in a successful consulting process and how to work with the client
to progress through each phase.
- Understand the "hard"
and "soft" skills required for effective consulting.
- Customize the consulting process
to suit the unique nature and needs of the client.
- Detect and address each of the
most common types of problems that occur in nonprofit organizations
and each of its major functions and processes.
- Maintain a highly collaborative,
working relationship between the consultant and client, whether
working to improve the overall organization or one of its major
functions.
- Ensure the consulting project
is always focused on the most important priorities for the client.
- Evaluate the project to ensure
high-quality during and near the end of the project.
Here's Who Will Benefit
- External consultants and internal
consultants.who want to learn how to work with othres to identify
and solve problems or achieve major goals in the nonprofit organization.
- Staff of consulting companies
that provide guidance and support to clients to improve their
nonprofit organizations.
- Training centers that want to
train their people how to effectively consult to nonprofit organizations.
- Nonprofit organizations that
want to hire the most effective consultants and ensure those
consultants continue to meet the needs of the organization.
- Leaders, managers, supervisors
and employees who require skills in detecting the real causes
of issues in their nonprofit organizations and how to address
each of those causes.
Features of This Training
- Focused on the most important
activities to accomplish successful consulting.
- Instruction from national experts
on nonprofit consulting.
- Comprehensive, well-organized
and substantive training materials.
- Six-month, follow-on support
and feedback in a confidential co-consulting group with other
participants to share support and accountabilities to continue
to improve nonprofit consulting skills.
- As much as possible, we customize
the training to suit the nature and needs of the attendees.
Extensive Range of Materials
Provided to Attendees
Each attendee receives a complete,
step-by-step, nonprofit capacity building kit and consulting
guide, including:
Here's What We'll Cover:
Foundations for Effective
Consulting to Nonprofits
- Roles, goals and types of consultants
for nonprofits
- Maintaining collaborative, working
relationships with clients
- Ensuring complete professionalism
in consultants
- Critical intra-personal and
interpersonal skills for consultants
- Core administrative skills for
consultants
- Understanding unique nature
and needs of nonprofit organizations
- Common challenges when consulting
to nonprofits
Contracting Phase of Consulting
- Purpose and goals of this phase
- How to arrange a successful
contract meeting with client
- Understanding client's "presenting"
problem (symptoms)
- Explaining to client how you
work and your style
- Scoping project, including goals,
roles, start and stop time, etc.
- Assessing client readiness for
a consulting project
- Consultant and client deciding
whether to proceed with project
- Getting right materials to learn
about client's organization
Discovery Phase of Consulting
- Purpose and goals of this phase
- Problem solving philosophies
- Discovery process and role of
assessments in nonprofits
- Customizing assessments to suit
nature and needs of nonprofit client
- Conducting realistic and relevant
assessments
- Quick and focused analysis of
assessments results
- Comparing results to nonprofit
"best practices"
- Identifying most critical issues
for client to address in their nonprofit
- Generating most useful recommendations
for client
- Providing useful and understandable
feedback to client
- Effectively address client resistance
to feedback
- Getting client buy-in and engagement
in action plans and implementation
Action Planning Phase of Consulting
- Purpose and goals of this phase
- Understanding how to achieve
successful organizational change in nonprofits
- Guiding client to identify most
relevant, realistic and flexible action plans to address most
critical issues
- Knowing when to seek additional
help
Implementation Phase of Consulting
- Purpose and goals of this phase
- Guidelines to ensure successful
implementation of action plans in nonprofits
- Common barriers to implementation
in nonprofits
- What to do when project seems
stuck
- How to coach nonprofit clients
for ongoing accountability, support, actions and learning during
implementation
- How to detect if more expertise
is needed and how to work with other consultants
Adoption Phase of Consulting
- Purpose and goals of this phase
- How to detect if adoption has
occurred
- Most common barriers to project
adoption in nonprofits
- What to do if there' s a lull
in project
- How to accomplish a successful
project "hand-off" to client
Evaluation Phase of Consulting
- Purpose and goals of this phase
- How to ensure continuous improvement
toward project results in nonprofit
- How to identify and capture
most important learning for consultant and client
- Key evaluations to consider
at end of a consulting project in a nonprofit
Separation Phase of Consulting
- Purpose and goals of this phase
- Typical reasons that projects
terminate in nonprofits
- Critical role of project celebration
- Possible next steps for consultant
and client
- How to carry out suitable and
seamless separation between consultant and client
Common Problems in Nonprofits
and How To Resolve Each Problem
Including description of best
practices, common problems, guidelines for effective Board oversight,
and useful action plans to address problems in:
- Boards of Directors *
- Strategic Planning *
- Human Resource Management *
- Marketing (Inbound and Outbound)
*
- Financial Management
- Fundraising
- Evaluations *
- Founder's Syndrome *
* Participants' guidebooks also
include complete, step-by-step guidelines and materials to understand
and carry out each of these major functions in nonprofits --
in addition to detecting and addressing issues in all of the
above-listed areas. See the above section, "Materials Provided
to Attendees".
We Customize This For You and
Your Organization
Contact us to tell us about whom
you wish to train, when and where.
We'll work with you to accommodate
your budget and schedule and to customize the training according
to your needs.
Contact Authenticity Consulting,
LLC, by calling 1-800-971-2250 or e-mailing us.
Contact
Us
Our Consultation and Publications
We provide consultation in the
areas of nonprofit Board development, business development, strategic
planning, leadership and supervision, and program development.
To learn about our consultation services, click
here.
We also provide publications
in the areas of nonprofit Board development, strategic planning,
leadership and supervision, and program marketing and evaluation.
To learn about our publications, click
here.
Copyright, 1998-2009, Authenticity Consulting, LLC
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