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Field Guide to
Leadership and Supervision for Nonprofit Staff
A Guide for Executive
Directors and Other Nonprofit Leaders
Table of Contents
by Carter McNamara, MBA,
PhD
Part I: Understanding Organizations and
Management
Understanding Organizations
- Benefits of Systems View of
Organizations
- Understanding "System"
of Your Organization
- System Direction: Mission, Goals
and Strategies
- Understanding Culture (Personality)
of Your Organization
- Understanding Life Cycles of
Organizations and Programs
- Founder's Syndrome: Getting
Stuck in First Life Cycle
- Using Systems Perspective to
Analyze Problems
Understanding Nonprofit Corporations
- Major Types of Nonprofit Organizations
- Nonprofit Versus For-Profit
Corporations
- Types of Needs Met by Nonprofit
Corporations
- Three Major Levels of Nonprofit
Corporations
- Key Roles in Nonprofit Corporations
- Organization Chart of Typical
Small- to Medium-Sized Nonprofit Corporation
- Understanding "System"
of Nonprofit Program
- Unique Culture of Traditional,
Small Nonprofits
Understanding Management, Leadership
and Supervision
- Myths About Management
- What is "Management"?
- What is "Leadership"?
- What is "Supervision"?
- Important Terms in Supervision
- Levels of Management
Part II: Understanding Roles of Board
and Executive Director
Roles and Responsibilities of Board
of Directors
- What is Board of Directors?
- Responsibilities of Boards
- Phases and Types of Boards
- Board Committees
- Typical Board Calendar
Role of Executive Director
- Major Functions
- Job Description
- Yearly Administrative Calendar
for Executive Directors
Board and Staff Coordination
- Board and Staff Responsibilities
- Ensuring Effective Board and
Staff Relations
- Role of Board Chair
- Sustaining Strong Relationship
Between Board Chair and Executive Director
Part III: Core Skills for Leading and
Managing
Core Skills to Lead and Manage Yourself
- Typical First-Time Experience
of Nonprofit Leaders
- Motivating Yourself
- Time and Stress Management
- Problem Solving and Decision
Making
- Meeting Management
- Planning
- Managing Details
- Continuous Learning and Development
- Summary Principles
Core Communication Skills
- Verbal Communications
- Nonverbal Communications
- Listening Skills
- Presentation Skills
- Communications Tools/Systems
With Employees and Volunteers
Part IV: Leading the Organization
Basic Strategic Planning: Setting Direction
for Board and Staff
- All Else Follows From Strategic
Planning
- General Steps in Strategic Planning
- A Primer: Basic Process and
Key Terms
- For New Nonprofits: Start Small,
Start Simple, But Start
Staffing Analysis and Job Descriptions
- Staffing Analysis
- Some Basic Terms
- Establishing New Position (Job
Descriptions)
- Volunteers
- Independent Contractors (Consultants)
Organizing the Organization
- Indicators of Need for Organizing
- General Principles for Successful
Organizational Change
- Suggested Process for Organizational
Change
- Questions to Determine Organizational
Structure
- Organization Charts
Organizing Teams
- Major Types of Teams
- Stages of Team Development
- Guidelines for Building Teams
Benefits and Compensation
- Basic Terms
- Developing Your Benefits and
Compensation Program
- Salary Surveys
Personnel Policies
- Developing Personnel Policies
- Employee Manual
- Sample List of Personnel Policies
Part V: Supervision
Hiring Staff
- Identifying Candidates
- Interviewing Candidates
- Screening Candidates
- Hiring a Candidate
Staff Training
- Understanding Employee Training
- On-The-Job Training
- Orienting New Staff Members
- Designing and Implementing Training
Plans
Employee Performance Management
- Setting Goals
- Effective Delegation
- Supporting Employee Motivation
- Observing Staff Performance
and Giving Effective Feedback
- Conflict Management
- Addressing Performance Issues
- Conducting Performance Appraisals/Reviews
- Rewarding and Retaining Employees
- Firing Employees
Appendix A: Founder's Syndrome: How to
Avoid It, How to Fix It
- How to Detect Founder's Syndrome
- What Founders Must Do to Recover
- What Boards Must Do to Recover
- What Staff Can Do to Recover
Appendix B: Sample Administrative Calendar
for Nonprofit Leaders
- Suggested schedule of yearly,
monthly and weekly activities to ensure effective leadership
and supervision of staff
Appendix C: Free, On-Line Resources for
Nonprofits
- Free Management Library(SM)
- Free Nonprofit Micro-eMBA(SM) Organization
Development Program
- Organizations Assisting Nonprofits
- Free, On-Line Newsletters About
Nonprofit Matters
Other Publications for Nonprofit
Organizations
Other Useful Nonprofit Publications
Get this Board guidebook, along
with all of our other guidebooks listed above, at a discount
in our Nonprofit
Capacity Building Toolkit (SM).
Other Authors' Publications
for Nonprofit Organizations
To Order Your Leadership and Supervision
Guide for Nonprofit Staff
- Before you buy your next one-shot,
management training session, consider getting copies of this
guide instead for each of your managers, leaders and supervisors.
One-shot training sessions rarely build skills in management.
Skills in management are built by ongoing reference to, and ongoing
practice of, useful tools and resources. This is your guide to
those useful tools and resources!
- Save $1,000's on management
training by making this your company's resource guide.
- Price: $30.00 each. Updated
April 2003, 204 pages. Comb-binding.
To Order and Quickly Receive Your Leadership
and Supervision Guidebook
Note on intellectual property
- Authenticity Coaching Circles
and Authenticity Training Circles are service marks of Authenticity
Consulting, LLC, of Minneapolis, Minnesota.
- Free Management Library is a
service mark of Authenticity Consulting, LLC, in Minneapolis,
Minnesota.
Copyright, 2000, Authenticity Consulting, LLC
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