Authenticity Consulting, LLC Nonprofit Capacity Building | Nonprofit Business Development | Peer Learning Programs Free Nonprofit Micro-eMBA(SM) | Free Micro-eMBA(SM) | Free Management Library(SM) Who We Are | Trainings | Publications | Contact Us Field Guide to Leadership and Supervision in Business by Carter McNamara, MBA, PhD Part I: Understanding Organizations and Management Understanding Business Organizations Benefits of Systems View of Organizations Understanding "System" of Your Organization System Direction: Mission, Goals and Strategies Understanding Culture (Personality) of Your Organization Understanding Life Cycles of Organizations and Products Founder's Syndrome: Getting Stuck in First Life Cycle Organization Charts of Typical Small/Medium-Sized Businesses Using Systems Perspective to Analyze Problems Understanding Management, Leadership and Supervision Myths About Management What is "Management"? What is "Leadership"? What is "Supervision"? Roles and Responsibilities of Corporate Boards of Directors Role of Shareholders What is Board of Directors? Responsibilities of Boards Phases and Types of Boards Board Committees Typical Board Calendar Role of Board Chair Sustaining Strong Relationship Between Board Chair and Chief Executive Officer Role of Chief Executive Officer (CEO) Major Functions Job Description Yearly Administrative Calendar for Chief Executive Officers Part II: Core Skills for Leading and Managing Core Skills to Lead and Manage Yourself Typical First-Time Experience of Leaders and Supervisors Motivating Yourself Time and Stress Management Problem Solving and Decision Making Meeting Management Planning Managing Details Continuous Learning and Development Summary Principles Core Communication Skills Verbal Communications Nonverbal Communications Listening Skills Presentation Skills Communications Tools/Systems With Employees Part III: Leading the Organization Basic Strategic Planning: Setting Direction for Business All Else Follows From Strategic Planning Basic Guidelines to Develop Strategic Plan New Businesses: Start Small, Start Simple, But Start Staffing Analysis and Job Descriptions Staffing Analysis Some Basic Terms Establishing New Position (Job Descriptions) Independent Contractors (Consultants) Organizing the Organization Indicators of Need for Organizing General Principles for Successful Organizational Change Suggested Process for Organizational Change Questions to Determine Organizational Structure Organization Charts Organizing Teams Major Types of Teams Stages of Team Development Guidelines for Building Teams Benefits and Compensation Basic Terms Developing Your Benefits and Compensation Program Salary Surveys Personnel Policies Developing Personnel Policies Employee Manual Sample List of Personnel Policies Part IV: Supervision Hiring Staff Identifying Candidates Interviewing Candidates Screening Candidates Hiring a Candidate Employee Training Understanding Employee Training On-The-Job Training Orienting New Staff Members Designing and Implementing Training Plans Employee Performance Management Setting Goals Effective Delegation Supporting Employee Motivation Observing Employee Performance and Giving Effective Feedback Conflict Management Addressing Performance Issues Conducting Performance Appraisals/Reviews Rewarding and Retaining Employees Firing Employees Appendix A: Founder's Syndrome: How to Avoid It, How to Fix It How to Detect Founder's Syndrome What Founders Must Do to Recover What Boards Must Do to Recover What Employees Can Do to Recover Appendix B: Resources for Businesses Free Management Library(SM) Free Micro-eMBA(SM) Organization Development Program Sources of Assistance to Businesses Business Publications Major Organizations and Associations for Business List of Free, On-Line Newsletters On-Line Discussion Groups To Order Your "Guide to Leadership and Supervision in Business" Before you buy your next one-shot, management training session, consider getting copies of this guide instead for each of your managers, leaders and supervisors. One-shot training sessions rarely build skills in management. Skills in management are built by ongoing reference to, and ongoing practice of, useful tools and resources. This is your guide to those useful tools and resources! Save $1,000's on management training by making this your company's resource guide. Price: $25.00 each. April 2002. 175 pages. Comb-binding. To Order and Quickly Receive Your Publications Note on intellectual property Free Management Library is a service mark of Authenticity Consulting, LLC, in Minneapolis, Minnesota. Copyright, 2000, Authenticity Consulting, LLC Return to Authenticity Consulting