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Authenticity Consulting, LLC
Leveraging the Power of Peers(SM)
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Comprehensive, Practical
Consultation
To get a "feeling" about who we are, review:
Approach Depends on Preferred Outcomes
and Applications
The approach that we take in our consultation depends very
much on the outcomes and applications that you prefer. For example,
our approach would be different between the following common
applications of Action Learning.
- a free-standing Action Learning program to develop skills
in continuous learning (skills in reflection and inquiry), listening
and consultation
- a leadership, management or employee development program
to ensure ongoing authentic participation, support and accountability
among participants
- a peer coaching program to quickly expand personal and professional
coaching in a low-cost fashion across the organization
- means to deepen and enrich one-shot training programs
- means to ensure ongoing authentic participation, support
and accountability in a large organization development project
- means to solve complex problems by reframing the problems
and taking ongoing actions toward resolution of the problems
- means to ensure ongoing networking and support among executives
and professionals
Initial, Quick, Practical Assessments
Regardless of the application and preferred outcomes, we always
include certain assessments early on in the project.
1. Clarification of your preferred outcomes and applications.
The final design of an Action Learning program depends very
much on the client's preferred outcomes and applications for
the program.
2. Ensure sufficient commitment and values among key management
personnel.
For example, some organizations won't commit to ongoing,
regular meetings among participants, even if the meetings are
only 2-3 hours long per month. Some organizations cannot let
go of certain myths about training and development, for examples,
myths that credible training must be one-shot, complex, expensive,
novel and from the mouths of the latest gurus.
3. A quick, practical assessment of the client's resources.
For example, if their organization is small- to medium-sized,
then the Action Learning programs should not include extensive
time away from the participant's offices.
4. Are employees geographically dispersed?
If so, then perhaps telecommunications, or on-line Action
Learning, should be used.
Design of the Program
Next, the Action Learning program is designed as a result
of the quick assessments. Considerations in the design of the
program are:
- Will participants be from the same organization, departments
and levels of responsibilities or different?
- Will participants work on the same project or different projects?
- Will participants work on projects with which they're familiar
or unfamiliar?
- Will participants join on a voluntary or mandatory basis?
- How long will the program run?
- Who will be in the groups?
- How often will groups meet and for how long and where?
- How will groups be facilitated?
- How will groups capture learning?
- What will be evaluated and how?
- What training is required and by whom?
- What should be communicated to whom and when?
Project Deliverables and Evaluation
We ensure continued evaluations and written reports regarding
progress toward outcomes and achievement of any unanticipated
outcomes as well. Outcomes might be defined as changes in knowledge,
skills, attitudes or values, and performance. Performance is
considered the progress of the employee, group or organization
toward reaching specified goals. We ensure continued evaluations
regarding at least the following aspects.
- outcomes for the organization
- outcomes for participants
- quality of facilitation
- quality of the process used in meetings.
Others can be added by the client, as well.
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Note on intellectual property
- Authenticity Circles is a service mark of
Authenticity Consulting, LLC, in Minneapolis, Minnesota.
© Copyright, 2000, Authenticity Consulting,
LLC
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